As an RV service pro, your reviews are everything, whether you gather reviews on multiple websites or just one. Reviews can quickly determine whether a potential new customer chooses your services or goes with the other guys.
However, it’s not enough to merely compile good reviews from your satisfied customers. You also have to make those reviews easy for your potential customers to find.
Your business reviews can live across a variety of platforms. They might live on Google, Facebook, Yelp, and/or My RV Resource, for starters. But do you really need them all? Do you even need more than one? How many review sites should you use?
Here's what you need to know and why you should gather reviews on multiple websites, not just one.
Spread the Love: Gather Reviews on Multiple Websites — But Don’t Overdo It
When choosing a place for your reviews to live, don’t make the mistake of putting all your eggs in one basket. For example, if you only rely on one review site, like Google, it’s very likely that prospective customers won’t find you, unless they specifically look for your business, on Google, using search keywords that Google will accurately respond to.
In contrast, opting to gather reviews on multiple websites helps spread your business’s reach a little further. Potential customers can find you in different places, and you aren’t reliant on just one platform.
That said, don’t feel like you should use all the review sites. There are multiple reasons why this might be a bad idea.
One, asking for customers to leave you a review across three or more platforms can seem overwhelming, complicated and difficult. That might prompt them to leave you no review at all.
Two, you could end up with just a few reviews on each platform. This could lead potential customers to think that you haven’t done enough business (or enough good business) to warrant more reviews.
Instead, we recommend choosing two review platforms for your business: Google and My RV Resource. Google ensures you have expansive visibility, and makes your contact information readily available with Google searches. Since the majority of average searchers go to Google first, when researching any business, you want to have some sort of review presence there. However, Google isn’t a perfect review platform. That’s where My RV Resource comes in, filling in the gaps and standing in for Google’s shortcomings.
What My RV Resource Does That Google Can’t
When it comes to finding qualified potential leads, Google’s shortcomings include:
- Catering to an extremely broad audience
- Inability to change your business’s location
In contrast, My RV Resource caters to a very niche audience — RV enthusiasts and owners who are actively looking for RV service pros like you. Additionally, My RV Resource allows you to change your business’s location, within your listing. If you’re a mobile RV service pro, you can let searchers know exactly where you are, and when, so you only receive service inquiries from customers within your current service area. My RV Resource also allows you to embed your reviews into your website (ask us how!).
Combining My RV Resource and Google to gather reviews on multiple websites ensures that your RV service business is visible on the top search platform (Google), but also that it’s visible to the very niche audience that’s most likely to actually buy your services. Keeping your reviews to these two platforms means you broaden your reach, without overwhelming your past customers by asking them for reviews in too many places.
How to Gather Reviews on Multiple Websites
When you gather reviews on multiple websites, you want to make it as easy as possible for your customers to do so. Beyond just asking customers for reviews, make leaving that review simple and seamless, by giving them a link to the platform where they can leave their review. For reviews on My RV Resource, you can use the QR code on your Member Dashboard to solicit reviews as well.
Not sure how to go about asking customers for reviews? Check out our complete guide to customer reviews for RV service businesses, and our guide to how to ask for reviews, including pre-written prompts that you can simply copy, paste and send.
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