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Submitted by Jane Byers on 05/16/2024
Sold us a waterlogged $80,000.00 5th Wheel 7 weeks ago. We've had to retain a lawyer because Thrills purposely neglected to disclose the extreme water damage due to burst pipes. We can easily confirm they knew, yet they are still denying knowledge. They don't want this RV back!! The Indiana Attorney General has asked us for a report!
To top off our experience with Thrills, Jared FORGED my signature on GAP insurance (that we didn't require) and kept the money. It never went to the insurance company and it was never returned. My signature was also forged on an extended warranty contract. Both companies are investigating.
Other than that, they were lovey, even apologized for the blood and urine stained mattress hiding underneath the brand new mattress cover. They were also super sorry that the overwhelming toxic smelling cleaning detergent was disguising cat sprayed furniture. There's a smell you can't get out! This is a nightmare, we trusted them. BIG EXPENSIVE MISTAKE
